Shipping policy

At Atelier Avenue, we aim to deliver your favorite fashion pieces safely and on time. We are committed to providing a smooth and convenient shopping experience for every customer.

1. Order Processing

• Orders are processed after successful confirmation.
• Please allow 1–3 business days for order processing.
• Orders placed on weekends or public holidays may take additional time to process.

2. Delivery Time

• Estimated delivery time is 3–7 business days.
• Delivery times may vary depending on your location and courier services.
• Remote areas may require additional delivery time.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before completing your order.
• Any promotional free shipping offers will be announced on our website.

4. Order Tracking

Once your order has been dispatched, tracking details will be shared if available so you can follow your shipment.

5. Incorrect Shipping Information

Customers are responsible for providing accurate delivery information. Atelier Street is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

6. Delayed or Lost Orders

While we do our best to ensure timely delivery, unexpected delays may occur due to weather, courier services, or other circumstances beyond our control. Please contact our support team if your order is delayed.

7. Contact Us

If you have any questions regarding shipping or delivery, please contact our customer support team.

Thank you for shopping with Atelier Street!

Atelier Street – Your Style, Your Statement.